When your 3D printer encounters problems, it’s essential to find a fast and reliable solution. At 3D ETPLUS, I’m proud to offer you a top-quality 3D printer repair service. As a specialist, I understand the importance of geographical proximity, and I’ll be your sole point of contact during every stage of your 3D printer troubleshooting.
3D ETPLUS, a competent professional at your service
I have extensive experience in repairing 3D printers of all makes and models. Whether you’re using a consumer 3D printer or a more advanced industrial printer, I have the skills to diagnose and resolve problems quickly. I understand the importance of your 3D printer in your projects, and am committed to providing you with an efficient repair service.
A single point of contact to simplify your experience
When you choose my 3D printer repair service, you benefit from my one-stop shop that simplifies your experience. You no longer have to juggle multiple contacts or contact different service providers. I take care of every aspect of the repair, from problem analysis to actual resolution, including replacement of faulty parts. My aim is to provide you with a smooth, hassle-free experience.
Geographical proximity, an asset for fast repairs
I understand the importance of speed in repairing your 3D printer. My location, between Lausanne and Geneva, enables me to work easily throughout the canton of Vaud, as well as in all other Swiss cantons. No need to worry about shipping delays or the hassle of international shipping. Simply visit or contact me, and I’ll be there to help you quickly and reliably. My goal is to get you back to 3D printing as quickly as possible.
Commitment to customer satisfaction
Your satisfaction is my top priority. I’m committed to providing top-notch service that meets your specific needs. I strive to offer you an adapted and reliable solution for the repair of your 3D printer. With 3D ETPLUS, you can rest assured that your 3D printer is in good hands!
What’s involved in repairing your 3D printer?
Diagnosis
- The best way to start is to contact me by phone. Explain the problem to me. Following my diagnosis, I’ll give you a free estimate for the work to be done.
- If you accept the estimate, the next step is to bring the machine to my premises in Gland (a trip to your site is possible, but will be charged extra).
- I will then carry out a second visual diagnosis. This will enable me to confirm or invalidate the first. You’ll then receive a much more precise quotation, at an additional cost, specifying the extent of the parts to be replaced or modified. This estimate will also specify whether any software updates need to be carried out.
The repair itself
Online
This can initially be carried out by telephone or videoconference. Depending on the problem, I identify the parts that are malfunctioning. For example, the nozzle may be clogged, the fan may have stopped or there may be a fault on the electronic board. If you’re skilled enough, the work can be carried out via videoconference.
On site
As you’ll appreciate, some repairs may require on-site visits.
Replacing a part on some printers requires special know-how. That’s why I guarantee safe dismantling and reassembly of the machine, as well as recalibration. Once I’ve finished, you can resume printing with peace of mind.
As you can see, I take good care of your printer! The ease of my troubleshooting or repair process will give you peace of mind as you go about your business.
You can also take advantage of my maintenance contract for your printer(s). If you’d like to discuss the best option with me, please contact me.
The rates I charge
In order to be completely transparent about my procedures, here are the rates I apply:
- On-site hourly rate: CHF120 per hour at my workshop (Grand-Rue 29, 1196 Gland) or at your premises.
- By teleconference: CHF60.
For travel to your premises, flat rate according to distance: CHF35.- up to 35km, then CHF20.- for each additional quarter-hour of travel.